What Should I Look for When Choosing a Local Manager & Service Levels?

Look for a written management scope and a named local contact, plus a backup. Seek references from similar properties and a track record of regular reporting—photos, notes, and invoices on a schedule you understand. Check insurance coverage, emergency procedures and clear cadence for tasks (pool, garden, air conditioning, pests, utilities, security, guest access). Ensure there is a transparent fee structure and separate owner accounts so finances stay clear. If possible, arrange a short trial period and a straightforward escalation path for urgent issues. The contract should spell maintenance cadences (for example monthly pool and AC servicing, quarterly pest control) and how subcontractors are engaged. Confirm how access is arranged, what happens during holidays and how costs such as travel or call-outs are charged. Finally, choose someone who can align with your travel pattern and long‑term wishes, and document service levels in writing.